1- PROTECTING YOUR PERSONAL DATA
Chêne de l'Est undertakes to ensure that the processing of personal data complies with the general data protection regulation of 25 May 2018 (RGPD) and the Data Protection Act of 6 January 1978
1-1 Why is personal data about you collected?
The information requested about you is, in some cases, necessary to process and carry out your requests. In other cases,
this data is useful to find out more about you to improve our services offered on the website. Collecting this data allows us to:
- Check and authenticate your data
- Process your purchases
- Keep you informed about new products, services and trade shows where we are exhibiting as well as promotions that may be
of interest you.
1-2 At what point is your personal data collected?
- When you fill out our contact form
- When you create your account and place an order
- When you sign up for our services (newsletters)
- When you ask us for technical and/or sales information, invitations to events or other information
- At various other marketing events (trade shows, etc.)
- When you connect to the website using your login details, browser as well as your location
Your data may have been sent to us by our sales representatives and our partners with your prior agreement. In this case, processing
your data is governed by these provisions.
1-3 What personal data about you does Chêne de l’est collect?
This data is generally your ID and your contact details (postal address, email address, phone number). Your browsing data may
be collected using data collection tools (cookies). These tools are necessary to allow you to benefit from certain features of our services.
If you choose to disable these tools via your internet browser, access to services may be impaired or not possible.
We recommend that you leave them activated to take full advantage of our services and your browser on our websites.
1-4 What security is in place for your personal data and how long is it stored?
Chêne de l’est puts all the necessary measures in place to guarantee your personal data is secure in order to limit any risk of loss,
deterioration or misuse.
At no time is your data subject to marketing or exchange.
Your data is not retained for any longer than strictly necessary for our commercial relationship. This is in accordance with the applicable regulations and laws in force.
1-5 How to exercise your rights regarding your personal data?
With regard to your personal data, and in accordance with the applicable legal and regulatory provisions, in particular Law No 78-17 of 6 January 1978 as amended relating to data processing, files and freedoms and European Regulation No 2016/679/EU of 27 April 2016 (applicable from 25 May 2018) of the Data Protection Regulation of 25 May 2018, you have the following rights:
- Right of access
- Right of rectification
- Right of portability
- Right to delete, i. e. to delete some of your data or your entire account
- Right to limitation of processing. You may object to or withdraw your consent to the use by our services of your contact details for sending our promotions and
solicitations via e-mail, telephone calls and postal mail. This right remains valid only if the information concerning you has been transmitted to us directly by you or by third party partners to whom you have communicated it
(in this case, you will have to click on the unsubscribe links provided in our emails or contact us under the conditions below).
These various rights are to be exercised by Post to our postal address with a photocopy of your identity card or passport: Chêne de l'est - for the attention of the person in charge of personal data - 24 rue de la fontaine - F - 57910 Hambach
Cookies are used as part of using the website, to collect specific information that is stored in your hard drive’s memory.
This information is used to generate audience statistics for the website.
These «cookies» do not contain any confidential information about you. You can disable cookies at any time from your browser settings:
- Via Google Chrome, click on the icon with 3 dots at the top right of the window, then go to: Settings / Show advanced settings
(bottom of the page) / Content settings in Privacy & Security / Cookies
- Via Firefox, click on the icon with 3 dots at the top right of the window, then go to: Options / Privacy / Delete specific cookies
- Via Internet Explorer, click on the wheel icon at the top right (or three dots)
of the window then go to: Settings / Show advanced settings / Cookies
3- INTELLECTUAL PROPERTY AND COUNTERFEITING
Chêne de l’Est owns the intellectual property rights or holds the rights to use all the material available on the website, including text, images, graphics, logos and icons.
Any reproduction, representation, modification, publication, adaptation of all or part of the elements on the website is prohibited, whatever the means or the process used, with the exception of prior written consent from Chêne de l’est.
Any unauthorized use of the website or any of its elements will be deemed to constitute an infringement and prosecuted
in accordance with Articles L.335-2 and following the Intellectual Property Code.
4- APPLICABLE LAW IN CASES OF DISPUTE
In the event of any dispute relating to this agreement, its interpretation and application, the parties will undertake in good faith to try
to resolve it amicably among themselves. Failing to achieve this, the Courts of Sarreguemines will have exclusive jurisdiction.
5- GENERAL SALES TERMS AND CONDITIONS
Our general sales terms and conditions are subject to French law.
The operating location for the contract is the sales company’s head office.
Claims of any importance are within the jurisdiction of the Commercial Court of Sarreguemines.
Any changes to our general sales terms and conditions are only valid with our prior written agreement.
If individual provisions are non-effective or unworkable, this does not in any way imply that our sales terms and conditions are null and void.
Place of jurisdiction: Sarreguemines.